Help
Support
Need help with Gifthalla? Email us and we’ll get back to you. Include as much detail as you can — it makes troubleshooting faster.
Email us
Product help:support@gifthalla.com
Privacy or data questions:privacy@gifthalla.com
What to include
A short note with the Gifthalla version (Settings → About), what you were trying to do, which page or store you were on, and whether you’ve already tried Clear all data.
Keep recipient names and gift links out of the subject line when you can — treat support mail as private.
Quick fixes
Popup won’t open or looks blank. Reload the product page, then click Gifthalla again. If it still fails, remove and reinstall from the Chrome Web Store.
Clearing your data
Want a fresh start. Settings → Clear all data removes people, gifts, and preferences from this browser. It can’t be undone.
Wrong product details
Wrong title, price, or image when saving. Some store pages don’t expose clean product data. You can still save the gift and edit the note after.
Privacy
Support mail may include names and gift links you paste in. We don’t use that for analytics. Read the fullPrivacy Policy.